As I discussed in my article in regards to the structural separation of Telstra, there have been some major issues with my own copper phone line over the last week.
For some time – (actually, the entire time of more than five years I’ve lived at our current address) – every single time a significant amount of rainfall is delivered, the nearby Telstra pits fill with water, and phone service goes down. DSL connectivity is usually still available, but becomes intermittent – and annoying.
After a massive downpour, it went down late-afternoon on Saturday November 27th. As usual DSL sync was available, but intermittent and certainly not delivering full speeds.
On the Sunday afternoon, a Telstra technician arrived to investigate. Engaging in a carefully scripted conversation with him, I determined that it has long been known by local Telstra engineers that our street has problems when it rains.
After peering into two VERY full pits, he stated “I don’t think it can be fixed this time, not without replacing all the lines.”
Mind you, no attempt to pump the water out of the pit was made – even if the lines were unservicable, you’d think that would have been a reasonable first step that would only have taken a few minutes. It might have helped, but we’ll never know now.
Then nothing until the following Wednesday.
Telstra arrived and replaced a pit three doors down the road, then a new cable was spliced into network within this new pit and then strung 35 metres along the gutter, with phone service and stable DSL sync returned at around 10am.
A large trench was then dug along the nature strip, and a PVC pipe that stopped at the corner of our property was laid. The other end of the new cable was spliced into the network in an existing pit – the same pit the new pipe stopped at.
Curious. Here is the spliced cable emerging from the new pit: