Doing a quick scan of my Twitter feed last night before snuggling down into bed, I read the following tweet from the “often absent” V/Line “information” account, “@vlineinform”. I mean, what is the bloody point? At 21:29 you “anticipate” that the 21:05 will be 15 minutes late? I mean seriously, what? It either left nine [...]
Last Tuesday evening, V/Line’s newest, shiniest V/Locity DMU was stopped for almost 30 minutes at Spotswood station, operating service number 8229, otherwise known as the 16:40 Southern Cross to Marshall. Passengers were told that the new unit – (running at the front of the three unit consist) – had become “uncoupled” from the two rearward [...]
Yesterday’s massive rail debacle in Melbourne affected almost every running train service in the entire state of Victoria. Hundreds of thousands of commuters were delayed, some for extended periods of time. I have no doubt that most people in the calm light of day appreciate that in any system, things do go wrong from time [...]
V/Line will always blame something other than themselves for their trains constantly running late. Well, I think I have found the main reason – they think they are sending trains to one location, when they are actually meant to be going to another location. This “updated track works notification” was just released, indicating track works [...]
As a long suffering Geelong V/Line commuter, the progression of the Regional Rail Link project is very welcome. It will improve reliability and the predictability of the timetable, and therefore travel times into and out of Melbourne. Unfortunately, as is often the case with major infrastructure projects, residential properties need to make way for some [...]
Well, seems our old friends at V/Line are at it again, with a display of “customer service” that one must stand back to behold! This evening’s 17:29 Southern Cross to Marshall was cancelled. So what you ask? Well, it’s more the circumstances that caused it’s cancellation, and the subsequent “customer service” experience that’s really gotten [...]
